If you are under the age of 18, you MUST bring a parent or guardian with you. If you are over 18, please refrain from bringing anyone with you.

Unfortunately, due to our small office we cannot accommodate drop bys. If you would like to pick up products, please contact us to schedule a time in between clients for pick up.

We offer a flat rate of $7 for shipping products in the US. Please reach out to inquire about shipping internationally.

Yes. All visits are by appointment only to ensure you receive dedicated, one-on-one time with our acne specialists. We do not accept walk-ins.

We typically respond within 24–48 business hours. If you haven’t heard from us within that time, please check your spam folder or email us directly.

You will be charged $50 for all last minute reschedules.

Yes! We work with clients nationwide through virtual consultations. You’ll receive a personalized acne treatment plan, product recommendations, and expert support—all from the comfort of home. Book a consult to get started.

Absolutely. Our acne specialists customize every treatment based on your skin type, sensitivity level, and acne triggers. We specialize in hormonal acne, inflamed breakouts, and reactive skin.

Yes. Whether you’re a current client or new to NCSS, we’re happy to review your routine and recommend professional, acne-safe alternatives. Use our ingredient checker or book a consult to get started.